I'm getting the following error when I try to log into Cisco finesse agent desktop from Cisco DevNet UCCX Sandbox Environment
"The device associated with that extension or dial number is invalid."
Document says, I should be logged into Cisco Jabber Client before I can log into Finesse. But where do I download the Cisco Jabber Client for Mac.
I found the below download link for Jabber Mac but it says I'm not authorized to download it. Please help.