Thanks for posting your question! We can help you get connected, but we need to know your DevNet username so we can take a look at your reservation. Please post your username in your reply.
Thanks Jacob. Its rscarborou I believe or rscarborough
Thanks for sending it over! I found your reservations but they've both expired so I'm not able to help you. Could you please reserve the lab again, and try again? (Feel free to book the lab for a few days so we've got the time to look into your issue).
Also, it would be good to let me know again what your exact issue is. It seems your question was cut off.
Let me know if you need any help making the reservation.