Reviewed the below post and followed the the guidance there.
The below image illustrates my attempt to login into our local dev environment.
when using the following configuration parameters in Adium for:
Jabber ID: email@example.com
Connect Server: fns.corp.tdic.com
Security: Allow plaintext authentication
the sequence gets to 75%, prompts for password, then errors with not authorized.
if i try same configuration parameters, but changing Jabber ID to agent1 i receive the below error.
any thoughts or trouble guidance would be greatly appreciated.
one last thing, i was able to successfully connect using the devnet sandbox environment using this client IE: user012 used during the learning lab instructions.