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Finesse UCCE MediaSense Recording

Question asked by foneguy on Jan 13, 2017
Latest reply on Jan 13, 2017 by foneguy

Hi All,

 

I'm working through a requirement where I need to initiate and potentially pause a recording in MediaSense in a UCCE/Finesse environment.

 

I understand that the Sample Call Recording gadget is UCCX only and that the UCCE Dialog doesn't support the Start Recording API.

 

It's obviously possible since some of the commercial gadgets have controls in them to proxy the requests to MediaSense.


Has anyone created a working Pause/Resume (not Start) gadget on UCCE?

 

Thanks.

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