Hi,
promptmgmt for CME is not working, when the AVT number is dialed, it gives fast busy right away. The phone
is enabled for prompt management.
Please see the config from CME & CUE:
!
dial-peer voice 400 voip
description CUE prompt management
destination-pattern 102
b2bua
session protocol sipv2
session target ipv4:192.168.254.3
dtmf-relay sip-notify
codec g711ulaw
no vad
!
!
ccn trigger sip phonenumber 102
application "promptmgmt"
enabled
maxsessions 1
end trigger
!
!
Thanks
hasratraj
hasratraj,
Thanks for your participation however for this type of technical support question, I'd recommend you seek assistance on the Cisco Support Community https://supportforums.cisco.com/index.jspa (formerly NetPro).
On this Collaboration Community we have product managers, technical marketing engineers, advanced services personnel, product strategists, industry experts, etc participating (not tech support) and are focused on conversations around business and IT process, requirements, trends as well as strategy, architecturess, product features/functions, integration capabilities, licensng, etc. We don't focus on technical support.
Hope that helps guide you. I do encourage and hope you continue to participate here at a non-tech support level!
Laura Douglas
Collaboration Community Manager