1 Reply Latest reply on Dec 7, 2016 3:04 PM by jacoadam

    Unable to connect to reserved sandbox session (Contact Center Enterprise) via AnyConnect

    venkatesh_ajv@yahoo.com

      Hi,

          I reserved Contact Center Enterprise sandbox session and now it is active. I also received email with IP Address and credentials. I downloaded "Cisco AnyConnect Secure mobility client" as instructed and installed on my windows machine. When i am trying to connect, it is giving me error "Connection attempt has timed out. Please verift internet connectivity." and unable to connect to reserved session.

       

      Message history from client is :

      [7/12/2016 1:43:05 PM] Contacting 64.103.37.4.

      [7/12/2016 1:43:20 PM] Connection attempt has failed.

      [7/12/2016 1:43:20 PM] Unable to contact 64.103.37.4.

       

      Please help to check and advise what needs to be done.

       

      Thanks

      Venkatesh