Changing from Chrome to Firefox resolved issue.
We will check this out and see if there is a root cause.
Thanks for highlighting this.
UCCX and Finesse work best when using Firefox as you've discovered. This is simply a browser compatibility issue that exists in finesse. To help clarify this issue for users, I've updated the instructions in the General and Admin Tabs to encourage users to use finesse:
Let me know if you think adding and highlighting these details is helpful!