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Finess loggout when open Excel/word

Question asked by lizuo.yue1 on Nov 24, 2016
Latest reply on Nov 29, 2016 by lizuo.yue1

Hi everyone:

 

we had CM upgraded to 11.0(1) on 3 months ago, Finess also upgraded to 11.0(1)

 

client running Finess on IE10, but client report when they open any word/Excel file, Finess session on IE will be closed randomly.

 

Has anyone experienced same issue or has any clue?

 

Thank you

Jason

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