AnsweredAssumed Answered

Is there a way to implement a timer to return to Home Screen in CUCM?

Question asked by raulgomez101 on Oct 6, 2016
Latest reply on Oct 20, 2016 by dakeller

Hello,

 

Whenever a user selects any function on the phone buttons, the menu displayed on the phone stays forever in there. I am attaching a picture of the Recents menu so you can understand my point.

 

I have received numerous complains from users that they forget to hit exit several times, and when they are ready to make a call, they realize they have not exited the menu and they have to hit exit more than once.

 

Is there a way to redirect the phone to the Home or Main screen after say 10 secs ? This would really improve the user acceptance in my company.

 

Thank you.

 

RJ.

Attachments

Outcomes