ill look into it with the engineering team and respond when the Sandbox will be online again.
Thanks for your interest in the sandbox.
Have you heard anything back? If not, please advise who I should contact?
This lab is operational and Always On. Therefore the user can access it without an reservation. There is no reservation or vpn tunnel connection required for this sandbox. Please advise the partner to review the IoTDM Overview page on the DevNet Sandbox portal and provide feedback using the email@example.com mailer and CC me.
I am the Partner SE covering MOQ Digital (Australia) and they are in the process of testing their IoT solution on Cisco; however they are having issues connecting to the DevNet Sandbox, user: firstname.lastname@example.org
Below is the screen grab he sent me