AnsweredAssumed Answered

Finesse 11.0.1 and EIM 11.0.2(b) Gadget Issues

Question asked by ronnie.laughlin on Sep 30, 2016
Latest reply on Oct 3, 2016 by dekwan


Finesse 11

EIM 11.0.2(b) (ugh)


I have managed to get the EIM (egain provided) gadget to load into the Finesse layout - and after some tweaking it actually gets the login splash page - HOWEVER - the pop-up to actually LOGIN to EIM never comes up.


I don't have pop ups blocked.


I can view the source of the EIM Gadget and see the link and load that link in a new tab and the EIM login page pops right up as expected so it's not an issue with the link.


I suspect it has something to do with the EIM Gadget itself not allowing popups.


Has anyone encountered this?  Any suggestions?