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Finesse 11.0.1 and EIM 11.0.2(b) Gadget Issues

Question asked by ronnie.laughlin on Sep 30, 2016
Latest reply on Oct 3, 2016 by dekwan

PCCE 11

Finesse 11

EIM 11.0.2(b) (ugh)

 

I have managed to get the EIM (egain provided) gadget to load into the Finesse layout - and after some tweaking it actually gets the login splash page - HOWEVER - the pop-up to actually LOGIN to EIM never comes up.

 

I don't have pop ups blocked.

 

I can view the source of the EIM Gadget and see the link and load that link in a new tab and the EIM login page pops right up as expected so it's not an issue with the link.

 

I suspect it has something to do with the EIM Gadget itself not allowing popups.

 

Has anyone encountered this?  Any suggestions?

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