Collaboration 11.0 Sandbox lost stability after 2 hours. Can't reconnect.

Discussion created by Guest on Sep 22, 2016
Latest reply on Sep 23, 2016 by jokearns



I reserved the Collaboration 11.0 sandbox for a 3 hour period. Shortly after the 2 hour mark the RDP session lost connection. Attempts to reach the other administrative screens failed. I attempted to disconnect and reconnect to the VPN. I was unable to for about 10 minutes. I'm reconnected to the VPN but attempts to load the CUCM Publisher administration page via the link at brings me to an error page with the below message:


Unable to connect to server .

The server may not exist, or access to it may not be allowed.


Attempts to connect to the RDP fail to connect.


Please help and thank you