Collaboration 11.0 Sandbox lost stability after 2 hours. Can't reconnect.

Discussion created by Guest on Sep 22, 2016
Latest reply on Sep 23, 2016 by jokearns

Hello,

 

I reserved the Collaboration 11.0 sandbox for a 3 hour period. Shortly after the 2 hour mark the RDP session lost connection. Attempts to reach the other administrative screens failed. I attempted to disconnect and reconnect to the VPN. I was unable to for about 10 minutes. I'm reconnected to the VPN but attempts to load the CUCM Publisher administration page via the link at https://devnetsandboxlabs.cisco.com/index.html brings me to an error page with the below message:

 

Unable to connect to server 10.10.20.1 .

The server may not exist, or access to it may not be allowed.

 

Attempts to connect to the RDP fail to connect.

 

Please help and thank you

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