1 Reply Latest reply on Sep 23, 2016 11:11 AM by jokearns

    Collaboration 11.0 Sandbox lost stability after 2 hours. Can't reconnect.



      I reserved the Collaboration 11.0 sandbox for a 3 hour period. Shortly after the 2 hour mark the RDP session lost connection. Attempts to reach the other administrative screens failed. I attempted to disconnect and reconnect to the VPN. I was unable to for about 10 minutes. I'm reconnected to the VPN but attempts to load the CUCM Publisher administration page via the link at https://devnetsandboxlabs.cisco.com/index.html brings me to an error page with the below message:


      Unable to connect to server .

      The server may not exist, or access to it may not be allowed.


      Attempts to connect to the RDP fail to connect.


      Please help and thank you