Company I work for has started a project implementing a CISCO telephony solution. I need to find a way to replicate the functionality mentioned above.
Happy to provide any further info required...
First time I have done CTI and am feeling v lost!
I have moved your question under CTIOS community. Also request to have a look at this url (Even though instead of .NET Java is mentioned)CTI-OS integration with browser based thin application.
Thanks and Regards,
Retrieving data ...