We want to capture the NotReadyReasonCode as soon as an agent applies a new code using the out-of-the-box Finesse reason code drop-down. Is this possible, and just a matter of registering for a Notification Service, or is another approach required? We don't want to receive it when the call ends, or when the call enters wrap-up. Instead, we need to capture it as soon as the drop down is changed. Any guidance is appreciated.