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Latest IE11 Update (11.545.10586.0) Breaks Finesse 10.5.1

Question asked by kpickard@upstreamworks.com on Aug 26, 2016
Latest reply on Aug 31, 2016 by dekwan

Has anyone noticed that the latest update of IE11 (11.545.10586.0) breaks https access to Finesse 10.5.1? I have only seen this version of IE11 on Windows 10 machines so far. I know the compatibility matrix for Finesse 10.5.1 only shows supporting IE11 under Windows 7 SP1.

 

Looks like IE11 (on Windows 10 machines at least) no longer supports TLS 1.0 which Finesse 10.5.1 tries to negotiate when IE initially tries with TLS 1.2. As a result it is unable to establish an https connection.

 

I know that Finesse 11.5 now supports TLS 1.2 but is there a workaround for older versions?

 

If this IE11 update eventually reaches Windows 7 machines I am guessing the same issue would occur.

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