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Latest IE11 Update (11.545.10586.0) Breaks Finesse 10.5.1

Question asked by on Aug 26, 2016
Latest reply on Aug 31, 2016 by dekwan

Has anyone noticed that the latest update of IE11 (11.545.10586.0) breaks https access to Finesse 10.5.1? I have only seen this version of IE11 on Windows 10 machines so far. I know the compatibility matrix for Finesse 10.5.1 only shows supporting IE11 under Windows 7 SP1.


Looks like IE11 (on Windows 10 machines at least) no longer supports TLS 1.0 which Finesse 10.5.1 tries to negotiate when IE initially tries with TLS 1.2. As a result it is unable to establish an https connection.


I know that Finesse 11.5 now supports TLS 1.2 but is there a workaround for older versions?


If this IE11 update eventually reaches Windows 7 machines I am guessing the same issue would occur.