AnsweredAssumed Answered

Using CUIC finesse sample gadget in UCCX 11.5 instead of UCCE

Question asked by derek.andrew on Aug 21, 2016
Latest reply on Aug 22, 2016 by derek.andrew

I am failing to make the CUIC Finesse gadget work in UCCX instead of UCCE.

 

The install docs say to use

<gadget>http://localhost/3rdpartygadget/files/CUIC.xml</gadget>

but in UCCX you *must* use either

<gadget>http://localhost:8082/3rdpartygadget/files/CUIC.xml</gadget>

or

<gadget>/3rdpartygadget/files/CUIC.xml</gadget>

 

The install docs also say to modify the CUIC.js file so the first line reads something like:

var permalink = "https://ccxpub:8081/cuic/permalink/PermalinkViewer.htmx?viewId=4133EFBD1000013D16907C420AC94051&linkType=htmlType&viewType=Grid";

 

but when I try to use that, the gadget displays the message:

An error occurred during a connection to ccxpub:8081.

SSL received a record that exceeded the maximum permissible length.

Error code: SSL_ERROR_RX_RECORD_TOO_LONG

 

I also get this error if I go to that URL with a web browser.

 

I am wondering what change is needed to make this gadget work with UCCX 11.5.

 

Thanks for any insight you can provide.

Outcomes