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Using CUIC finesse sample gadget in UCCX 11.5 instead of UCCE

Question asked by derek.andrew on Aug 21, 2016
Latest reply on Aug 22, 2016 by derek.andrew

I am failing to make the CUIC Finesse gadget work in UCCX instead of UCCE.


The install docs say to use


but in UCCX you *must* use either





The install docs also say to modify the CUIC.js file so the first line reads something like:

var permalink = "https://ccxpub:8081/cuic/permalink/PermalinkViewer.htmx?viewId=4133EFBD1000013D16907C420AC94051&linkType=htmlType&viewType=Grid";


but when I try to use that, the gadget displays the message:

An error occurred during a connection to ccxpub:8081.

SSL received a record that exceeded the maximum permissible length.



I also get this error if I go to that URL with a web browser.


I am wondering what change is needed to make this gadget work with UCCX 11.5.


Thanks for any insight you can provide.