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ERR_SSL_PROTOCOL_ERROR after uploading new certificates

Question asked by mudemire on Aug 10, 2016
Latest reply on Aug 19, 2016 by robdoyle

Hi team,


I have a one-node REM installation. Everything was working fine with the default self-signed certificates. Then, I uploaded new CA-signed certificates and restarted the server.


Now, the AS Management page ( https://<REM-IP address>:9990/console/) is reachable and I can see the certificates here.


However, all the other pages, which are written below, are not reachable and they are all giving ERR_SSL_PROTOCOL_ERROR.


https://<REM-IP address>:8443/web_plugin_framework/webcontroller/

https://<REM-IP address>:8443/assistsample/

https://<REM-IP address>:8443/expertassist/agent/


Do you have any idea?


Thanks and regards,