can u run an diagnostics test through the Anyconnect application. this can be done by referencing
Not sure I follow. Can you point me to the exact instructions to follow?
Note, I am using Cisco Anyconnect Secure Mobility Client Version 3.1.09013. I tried a later version, but same issue
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please refer too:
By selecting Default, and then clicking Next at the bottom of the dialog box, DART immediately begins creating the bundle. The default name for the bundle is DARTBundle.zip, and it is saved to the local desktop.
Step 6 If you want to encrypt the DART bundle, in the Encryption Option area check Enable Bundle Encryption; then, enter a password in the Encryption Password field. Optionally, select Mask Password and the password you enter in the Encryption Password and Reenter Password fields will be masked with astericks (*).Step 7 Click Next. If you selected Default, DART starts creating the bundle. If you selected Custom, the wizard continues to the next step.Step 8 In the Log File Selection dialog box, select the log files and preference files to include in the bundle. You have an option to include the Network Access Manager, Telemetry, Posture, and Web Security logs. Click Restore Default if you want to revert to the default list of files typically collected by DART. Click Next.Step 9 In the Diagnostic Information Selection dialog box, select the diagnostic information to include in the bundle. Click Restore Default if you want to revert to the default list of files typically collected by DART. Click Next.Step 10 In the Comments and Target Bundle Location dialog box, configure these fields:
- In the Comments area, enter any comments you would like included with the bundle. DART stores these comments in a comments.txt file included with the bundle.
- In the Target Bundle Location field, browse for a location in which to store the bundle.
Tip In some instances, customers have reported that DART has run for more than a few minutes. If DART seems to be taking a long time to gather the default list of files, click Cancel and then re-run the wizard choosing to create a Custom DART bundle and only select the files you need.
On step 2, I dont have this details button. See below. My connection always times out. Maybe im not getting far enough to get the details you are looking for?
Any chance we can have a quick session? I am blocked.
go here now please: cisco.webex.com/meet/ecorban
I am having a very hard time connecting to the VPN. I tried APIC-EM__GA_HW-MiniLab-1 first with devnetsb12.cisco.com. It was suggested that I try another lab APIC-EM__GA_HW-MiniLab-3 so I did, but I get the same VPN endpoint and the connection always times out. I had my company IT look at my computer and we disabled antivirus, firewall, etc, but it was no help.
Can you please urgently have a look? See attached wireshark when I tried to connect.
[8/9/2016 12:18:14 PM] Contacting devnetsb12.cisco.com.
[8/9/2016 12:18:26 PM] Connection attempt has failed.
[8/9/2016 12:18:26 PM] Unable to contact devnetsb12.cisco.com.
[8/9/2016 12:20:05 PM] Contacting devnetsb12.cisco.com.
[8/9/2016 12:20:18 PM] Connection attempt has failed.
[8/9/2016 12:20:18 PM] Unable to contact devnetsb12.cisco.com.