2 Replies Latest reply on Aug 2, 2016 7:46 PM by jacoadam

    Incorrect user or password in XML Api for sandbox account

      I am working with XML Api in a sandbox account for webex


      I have followed the instructions provided at this link -> CloudShell - SSO Saml Redirect and reserve a WebEx Web Conferencing Sandbox and followed the instructions there to create a Provision Webex account


      I am using these settings ->

      Site URL: https://apidemoeu.webex.com

      SiteID: *****

      PartnerID: ********

      XML Service URL: https://apidemoeu.webex.com/WBXService/XMLService


      And try to use a simple api method GetloginurlUser with following code:-

      <?xml version='1.0' encoding='UTF-8'?>


      <serv:message xmlns:xsi='http://www.w3.org/2001/XMLSchema-instance' xmlns:serv='http://www.webex.com/schemas/2002/06/service'><header>









      <bodyContent xsi:type='java:com.webex.service.binding.user.GetloginurlUser'>






      But Every time i receive following response :-



      <?xml version="1.0" encoding="UTF-8"?>
      <serv:message xmlns:serv="http://www.webex.com/schemas/2002/06/service" xmlns:com="http://www.webex.com/schemas/2002/06/common" xmlns:use="http://www.webex.com/schemas/2002/06/service/user">



      <serv:reason>Incorrect user or password</serv:reason>








      Please tell me which webexid and password I should use for api methods. I have used both the sandbox account details and Provision webex account details but still I am stuck with the same error


      Please help