Incorrect user or password in XML Api for sandbox account

Discussion created by Guest on Jul 20, 2016
Latest reply on Aug 2, 2016 by jacoadam

I am working with XML Api in a sandbox account for webex

 

I have followed the instructions provided at this link -> CloudShell - SSO Saml Redirect and reserve a WebEx Web Conferencing Sandbox and followed the instructions there to create a Provision Webex account

 

I am using these settings ->

Site URL: https://apidemoeu.webex.com

SiteID: *****

PartnerID: ********

XML Service URL: https://apidemoeu.webex.com/WBXService/XMLService

 

And try to use a simple api method GetloginurlUser with following code:-

<?xml version='1.0' encoding='UTF-8'?>

 

<serv:message xmlns:xsi='http://www.w3.org/2001/XMLSchema-instance' xmlns:serv='http://www.webex.com/schemas/2002/06/service'><header>

<securityContext>

<webExID>Webexid</webExID>

<password>Webexpassword</password>

<siteID>Siteid</siteID>

<partnerID>Partnerid</partnerID>

</securityContext>

</header>

<body>

<bodyContent xsi:type='java:com.webex.service.binding.user.GetloginurlUser'>

<webExID>Webxid</webExID>

</bodyContent>

</body>

</serv:message>

 

But Every time i receive following response :-

 

 

<?xml version="1.0" encoding="UTF-8"?>
<serv:message xmlns:serv="http://www.webex.com/schemas/2002/06/service" xmlns:com="http://www.webex.com/schemas/2002/06/common" xmlns:use="http://www.webex.com/schemas/2002/06/service/user">

<serv:header>

<serv:response><serv:result>FAILURE</serv:result>

<serv:reason>Incorrect user or password</serv:reason>

<serv:gsbStatus>PRIMARY</serv:gsbStatus>

<serv:exceptionID>030002</serv:exceptionID></serv:response>

</serv:header><serv:body><serv:bodyContent/>

</serv:body>

</serv:message>

 

 

Please tell me which webexid and password I should use for api methods. I have used both the sandbox account details and Provision webex account details but still I am stuck with the same error

 

Please help

 

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