2 Replies Latest reply on Aug 2, 2016 7:46 PM by jacoadam

    Incorrect user or password in XML Api for sandbox account

      I am working with XML Api in a sandbox account for webex

       

      I have followed the instructions provided at this link -> CloudShell - SSO Saml Redirect and reserve a WebEx Web Conferencing Sandbox and followed the instructions there to create a Provision Webex account

       

      I am using these settings ->

      Site URL: https://apidemoeu.webex.com

      SiteID: *****

      PartnerID: ********

      XML Service URL: https://apidemoeu.webex.com/WBXService/XMLService

       

      And try to use a simple api method GetloginurlUser with following code:-

      <?xml version='1.0' encoding='UTF-8'?>

       

      <serv:message xmlns:xsi='http://www.w3.org/2001/XMLSchema-instance' xmlns:serv='http://www.webex.com/schemas/2002/06/service'><header>

      <securityContext>

      <webExID>Webexid</webExID>

      <password>Webexpassword</password>

      <siteID>Siteid</siteID>

      <partnerID>Partnerid</partnerID>

      </securityContext>

      </header>

      <body>

      <bodyContent xsi:type='java:com.webex.service.binding.user.GetloginurlUser'>

      <webExID>Webxid</webExID>

      </bodyContent>

      </body>

      </serv:message>

       

      But Every time i receive following response :-

       

       

      <?xml version="1.0" encoding="UTF-8"?>
      <serv:message xmlns:serv="http://www.webex.com/schemas/2002/06/service" xmlns:com="http://www.webex.com/schemas/2002/06/common" xmlns:use="http://www.webex.com/schemas/2002/06/service/user">

      <serv:header>

      <serv:response><serv:result>FAILURE</serv:result>

      <serv:reason>Incorrect user or password</serv:reason>

      <serv:gsbStatus>PRIMARY</serv:gsbStatus>

      <serv:exceptionID>030002</serv:exceptionID></serv:response>

      </serv:header><serv:body><serv:bodyContent/>

      </serv:body>

      </serv:message>

       

       

      Please tell me which webexid and password I should use for api methods. I have used both the sandbox account details and Provision webex account details but still I am stuck with the same error

       

      Please help