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Alternate calls function

Question asked by mark.rennie1 on Jun 7, 2016
Latest reply on Jun 27, 2016 by dekwan



In CTIOS there was a function called alternate that could be performed on a call - this would toggle which call was active/held during a consultative transfer or conference:


i.e. rArgs)

Is there an equivalent function in Finesse or is this not a supported feature on Finesse?  I don't see it called out as a permitted action on a Dialog object in the web services developer guide.