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Android assist sdk - startSupport() issue

Question asked by oabutbul on Jun 6, 2016
Latest reply on Jun 17, 2016 by rimorgan

my config is :

 

final AssistConfigBuilder builder = getBuilder();

builder.setServerHost("10.56.x.x"); // in my lab

builder.setServerPort(8443);

builder.setConnectSecurely(true);

builder.setAgentName("agent1");


 

and getting the errors below:

 

06-06 14:32:37.795 7221-7221/com.alicecallsbob.csdk.android.sample D/AndroidRuntime: Shutting down VM

06-06 14:32:37.798 7221-7221/com.alicecallsbob.csdk.android.sample W/System.err: java.lang.ClassCastException: android.widget.FrameLayout$LayoutParams cannot be cast to android.view.WindowManager$LayoutParams

06-06 14:32:37.799 7221-7221/com.alicecallsbob.csdk.android.sample W/System.err:     at com.alicecallsbob.assist.sdk.overlay.impl.AssistOverlayImpl.show(AssistOverlayImpl.java:100)

06-06 14:32:37.801 7221-7221/com.alicecallsbob.csdk.android.sample W/System.err:     at com.alicecallsbob.assist.sdk.core.AssistOverlayManager.showOverlays(AssistOverlayManager.java:273)

06-06 14:32:37.802 7221-7221/? W/System.err:     at com.alicecallsbob.assist.sdk.core.AssistCoreImpl.startAssistanceSession(AssistCoreImpl.java:301)

06-06 14:32:37.804 7221-7221/? W/System.err:     at com.alicecallsbob.assist.sdk.core.AssistCoreImpl.access$800(AssistCoreImpl.java:48)

06-06 14:32:37.805 7221-7221/? W/System.err:     at com.alicecallsbob.assist.sdk.core.AssistCoreImpl$3$1$1.run(AssistCoreImpl.java:352)

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