AnsweredAssumed Answered

Need to Block Manual Outbound call during non business hours

Question asked by mcreddy008 on Jun 3, 2016
Latest reply on Jun 13, 2016 by dekwan

We have a requirement to restrict manual outbound call during non-business hours

 

Need to verify  the time of call falls within 8 AM to 9 PM taking the time zone into account base don Are code of phone number.

 

Is there any way we can achieve this through Finesse?

 

Please let me know if any

Outcomes