AnsweredAssumed Answered

Co-browsing started by customer

Question asked by mudemire on May 25, 2016
Latest reply on May 30, 2016 by robdoyle

Hi team,

 

At the moment, co-browsing is requested by the agent and if the customer accepts the request, co-broswing session starts. Is there a way to remove this capability from the agent and give to the customer? That is, the customer will trigger the co-browsing.

 

Thanks and regards,

Murat

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