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Finesse - Display a tab on new call

Question asked by olivier.viennot on May 20, 2016
Latest reply on May 20, 2016 by dekwan

Hi all,

I'm new in Java Script development. I just integrate the screenpop gadget in a new tab and everything is working. I just want to switch on tjhis tab when a event ringing occurs (ie when the agent is in reserved state). I suppose it's not to difficult to implement this feature but how to do this ?

Thanks in advance