AnsweredAssumed Answered

Logging in finesse

Question asked by AzizShaik on May 9, 2016
Latest reply on May 9, 2016 by dekwan

Hello every one.


I was trying to figure out a best way to capture the client logs, there is a standard api in the finesse library that will send the logs to the finesse server. can i call this api to send the call logs for each call, if so is there a limit on the amount of logs that can be stored on the server.


i know that each log file cannot exceed 100 mb, but is there limit on the number of log files that can be stored on the server.


Also, has any one implemented a logging solution that will store the agents logs.


please advice as we need to store the client logs for various business reasons.