If a customer does not upgrade to 8.5.3 or higher what will the expected experience be? Will they be unable to dial into CMR completely or will they simply dial in without encryption?
Since you are a Cisco Partner, you may find more appropriate information in the Partner Community. I recommend you post your question there for more feedback. Please let me know if you would like me to move this thread there.
I hope this helps.
Moderator for Cisco Customer Communities
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