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SSID coming empty for ASSOCIATED client

Question asked by pratham.shah on May 5, 2016
Latest reply on Jun 1, 2016 by matfarre

Hi,

 

For connected devices (“dot11Status” is ASSOCIATED) we are getting the ssid as null/empty in some cases. We are expecting some value for ssId in case of connected devices.

Below is sample instance of data coming from CMX.

 

Here “dot11Status” is ASSOCIATED i.e. connected but its ssId is an empty string (marked as red below). Such kind of data is coming for quite a few records.

 

{

"macAddress": "aa:aa:aa:aa:aa",

"mapInfo": {

"mapHierarchyString": "outdoor Area>outdoo1r>outdoor",

"floorRefId": "-4564387089784766374",

"floorDimension": {

"length": 1264.21,

"width": 2251.39,

"height": 25,

"offsetX": 0,

"offsetY": 0,

"unit": "FEET"

},

"image": {

"imageName": "domain_5_1452036384898.jpg",

"zoomLevel": 4,

"width": 1241,

"height": 721,

"size": 1241,

"maxResolution": 8,

"colorDepth": 8

},

"tagList": [

"ELCIA"

]

},

"mapCoordinate": {

"x": 716.74646,

"y": 374.72058,

"z": 0,

"unit": "FEET"

},

"currentlyTracked": true,

"confidenceFactor": 224,

"statistics": {

"currentServerTime": "2016-05-04T19:51:02.079+0530",

"firstLocatedTime": "2016-05-04T15:47:25.428+0530",

"lastLocatedTime": "2016-05-04T19:47:51.806+0530",

"maxDetectedRssi": {

"apMacAddress": "bb:bb:bb:bb:bb",

"band": "IEEE_802_11_B",

"slot": 0,

"rssi": -60,

"antennaIndex": 0,

"lastHeardInSeconds": 8

}

},

"historyLogReason": null,

"geoCoordinate": {

"latitude": 12.85096811830271,

"longitude": 77.65918967313891,

"unit": "DEGREES"

},

"networkStatus": "ACTIVE",

"changedOn": 1462371471806,

"ipAddress": null,

"userName": "",

    "ssId": "",

"sourceTimestamp": null,

"band": "UNKNOWN",

"apMacAddress": "",

    "dot11Status": "ASSOCIATED",

"manufacturer": "Taiyo",

"areaGlobalIdList": [

9,

3,

2,

1,

10,

11,

12,

6

],

"detectingControllers": "111.111.111.111",

"bytesSent": 101760,

"bytesReceived": 238823,

"guestUser": false

  }

 

Note: Mac/IP address, etc are masked for protection.

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