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Web Services with Finesse 10.5 and UCCE Packaged

Question asked by enriquepereznxo on Apr 26, 2016
Latest reply on Dec 14, 2016 by mario.covarrubias

Hi, We installed a new Packaged UCCE 10.5 for 20 agents, We need communicate the UCCE with third party through Web Services, it's our first installation and I don't know very well the solution when integrate Web Services.


In the implementation I have Finesse 10.5 for both sides.


Can you help me with any experience or documentation?


I hope your comments.