2 Replies Latest reply on Apr 28, 2016 7:29 PM by latenaite2011

    Can't not connect to sandbox collaboration9.1

    june.zhou

      Dear Support

      Our company Eceptionist has integrated with your Jabber solution. We need to demo this integration to our clients. I made a reservation in your sandbox collaboration9.1. I created several users (Agent.Yvonne, Agent.Call, Admin.Optum) through API (https://10.10.20.1:8443/axl). I can see these users in CUCM but I am not able to use these users to connect to the server or log in to https://10.10.20.1.  Would you please look into this issue for us?

       

      Best Regards,

      June