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Can't not connect to sandbox collaboration9.1

Question asked by june.zhou on Apr 25, 2016
Latest reply on Apr 28, 2016 by latenaite2011

Dear Support

Our company Eceptionist has integrated with your Jabber solution. We need to demo this integration to our clients. I made a reservation in your sandbox collaboration9.1. I created several users (Agent.Yvonne, Agent.Call, Admin.Optum) through API (https://10.10.20.1:8443/axl). I can see these users in CUCM but I am not able to use these users to connect to the server or log in to https://10.10.20.1.  Would you please look into this issue for us?

 

Best Regards,

June

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