I have got a sample gadget to StartRecording with Finesse. But my requirement is to stop recording for any specific call on PCCE 9.1. However I am not getting any details about this for version 9 but is there for 10.5. I believe Cisco should have a solution to adhere Payment Card Industry Data Security Standard (PCI DSS) for protecting consumer data and hence stopping call recording when customer is revealing sensetive information over the call.
Please let me know if this is possible with PCCE 9.1 and please point me to a possible solution with Finesse to stop / pause recording for any specific call contact.