AnsweredAssumed Answered

CoBrowse functionality not working in REM SDK 10.6.3.1 (Android)

Question asked by sourja.banerjee on Apr 22, 2016
Latest reply on Apr 29, 2016 by robdoyle

I have downloaded the Remote Expert Mobile SDK 10.6.3.1 for android.
I am able to make video call but the co browse functionality is not working.
In the agent desktop, It says that the consumer has not accepted the cobrowse request ,but there is no popup window
coming in the android app.

I believe this SDK version does not have the cobrowse listener.

 

Can somebody help me out in this?

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