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We just reserved a new sandbox and services not running / working

Question asked by on Apr 14, 2016
Latest reply on Apr 15, 2016 by ecorban


We reserved the Contact Center Express Sandbox and cannot login to the UCM or Finesse server.


When we try to login to the UCM we get Database error and when we try to access the Finesse server the web page times out.


Is there a way for us to re-set the sandbox to it working state?