I am new to Finesse, I am looking to see if there is a gadget that will allow a user to pause a call recording and then allow then to resume the call recording.
Unfortunately, there is currently not a sample of a gadget to pause and resume a call recording. The only sample gadget that we have is to start a call recording via Finesse API. This sample gadget can be extended to use the media sense APIs to pause and resume the call recording:
Use this API to pause the recording of a session. URI: https://<host>:<port>/ora/controlService/control/pauseRecording
Use this API to resume recording a session. URI: https://:/ora/controlService/control/resumeRecording
Please see Page 64-66 in the MediaSense developer guide.
**Note** I am assuming you have a CCX deployment because the start recording API via Finesse is only supported on CCX.
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