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REM Android CSDK official demo app (fusionclient-android-sdk2.1.31.1.1) dial into MCU conference, freezing on the first frame.

Question asked by Carson Yu on Apr 4, 2016
Latest reply on Apr 6, 2016 by robdoyle

Step:

 

       1. Schedule a conference on MCU or TPS.

       2. Launch Cisco REM Android demo (CSDK Sample), and dial into MCU conference with meeting Access number.

       3. Input the meeting number and PIN number.

       4. Get into the conference.

 

Expect:

 

    Client can join the conference with audio & video.

 

Results:

 

    Audio works, but the video view freezing on the first frame and can not get updated.

 

Workaround:

     No workaround.

 

Config:

     REM server version: REM-10.6.2.10000-4

     REM client SDK version: 2.1.31.1.1

 

User impact:

     Android client can not access the MCU ad-hoc conference.

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