AnsweredAssumed Answered

CGI / Screenshot Auth ?

Question asked by cadjoe on Mar 25, 2016
Latest reply on Mar 30, 2016 by dakeller

When on a call with Cisco TAC, it helps to show them a screenshot of what the phone is doing.

or if a user calling for help needs help on phone navigation.


The frustrating part is having to associate that device to my username.


Is there a way to use the CUCM Admin login to authenticate to the CGI/Screenshot for any phone?


Thanks,


Joe

CUCM, Gotta Love It !!

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