AnsweredAssumed Answered

Permalink Error In Finesse Desktop

Question asked by on Mar 23, 2016
Latest reply on Feb 1, 2017 by dekwan

Using UCCX 11.0 and my knowledge of xml is very limited.

I'm using these instructions .

My Xml/gadget contains the following:


<?xml version="1.0" encoding="UTF-8"?>



title="Agent Log Report" height="300">


<Content type="url" href=""  />



The Gadget Displays the Gadget Name, but only shows a blank space instead of the report.

I can view the URL outside of finesse just fine. The permalink is from a custom view of the Agent State Log report.