AnsweredAssumed Answered

Co-browsing without controlling the consumer

Question asked by mudemire on Mar 18, 2016
Latest reply on Mar 22, 2016 by robdoyle

Hi team,

 

During a co-browsing session, is there a way to let the agent see the consumer's screen without being able to control it?

Like in our Webex, after seeing the consumer's screen, is it possible to "ask control" before starting controlling?

 

Thanks and regards,

Murat

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