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Unable to connect to sandbox using AnyConnect VPN

Question asked by wimichiels1 on Feb 3, 2016
Latest reply on Feb 9, 2016 by wimichiels1

I setup a Collaboration 10.5 sandbox yesterday afternoon. I downloaded and installed the AnyConnect VPN client linked to from the setup email. Whenever I attempt to connect to devnetsandboxlabs.cisco.com/rave04, I revceive the following messages in the log.

[2/3/2016 9:13:27 AM] Contacting devnetsandboxlabs.cisco.com/rave04.

[2/3/2016 9:13:27 AM] Connection attempt has failed.

[2/3/2016 9:13:28 AM] No valid certificates available for authentication.

[2/3/2016 9:13:29 AM] Connection attempt has failed.

 

I am using AnyConnect 3.1.09013 on Windows 8.1.

 

Please assist.

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