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CTIOS connection issue

Question asked by yogeshkumarlog on Jan 28, 2016
Latest reply on Feb 22, 2016 by ewindgat

I am trying to connect CTIOS server through my code. Everything is working fine in our lab but when moving to client site we are getting below error:

OnEventReceived Event: eOnConnectionFailure(ReasonCode:2 FailedServer:<<Side A IP>> ErrorMessage:CtiOsSession: Cannot connect to a server.)

OnEventReceived Event: eOnConnectionFailure(ReasonCode:3 FailedServer:<<Side B IP>> ErrorMessage:CtiOsSession: Cannot connect to a server.)

 

Below are some of the things I have already tried:

  1. I already have put entries of Side A & B in the host file but no effect
  2. Updated the dll file NetCil.dll & NetUtil.dll with correct version

I was not able to run any of the samples as it is windows 2012 machine

 

Please suggest, what can cause this issue

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