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UCCX lab /w Finesse now available in the Sandbox!

Question asked by jacoadam on Jan 25, 2016

Dear Sandbox Users,

 

We are now offering a UCCX lab with Finesse in our Sandbox! We would love for you to try it out and tell us what you think! This Sandbox contains a fully configured UCCX 10.6 setup with the following features:

 

  • Finesse desktops with 20 pre-configured agents divided into 5 CSQ's
  • SocialMiner with full chat and email functionality
  • A simple IVR with call queuing
  • Voice Recording with MediaSense
  • Call Manger 10.5 Cluster
  • IM and Presence
  • Much More!

 

Check out the UCCX lab by reserving the "UCCX_EarlyRelease" sandbox today!

 

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Thanks!

DevNet Sandbox Team

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