AnsweredAssumed Answered

Update all CSQ's via the REST API

Question asked by richardsimmons on Jan 21, 2016
Latest reply on Mar 4, 2016 by ewindgat

Hello,

 

I have a requirement to change the wrap up timer on all the CSQ's within the contact centre (98 CSQ's). I have used the REST API to GET all of the CSQ's and then imported into Excel made the necessary changes and then exported back out again.

 

When i try to PUT the entire CSQ XML data back to the UCCX server i get the following error;

 

http://UCCXSERVER/adminapi/csq

PUT

Content-Type: application/xml

 

<apiErrors>

<apiError>

<errorData>Method Not Allowed</errorData>

<errorMessage>The method specified in the Request-Line is not allowed for the resource identified by the Request-URI</errorMessage>

<errorType>405</errorType>

</apiError>

</apiErrors>

 

I can update them 1 at the time via http://UCCXSERVER/adminapi/csq/1 etc but this will be quite time consuming.

 

Thanks in advance,

 

Richard

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