AnsweredAssumed Answered

Update all CSQ's via the REST API

Question asked by richardsimmons on Jan 21, 2016
Latest reply on Mar 4, 2016 by ewindgat



I have a requirement to change the wrap up timer on all the CSQ's within the contact centre (98 CSQ's). I have used the REST API to GET all of the CSQ's and then imported into Excel made the necessary changes and then exported back out again.


When i try to PUT the entire CSQ XML data back to the UCCX server i get the following error;




Content-Type: application/xml




<errorData>Method Not Allowed</errorData>

<errorMessage>The method specified in the Request-Line is not allowed for the resource identified by the Request-URI</errorMessage>





I can update them 1 at the time via http://UCCXSERVER/adminapi/csq/1 etc but this will be quite time consuming.


Thanks in advance,