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Agent Call Log Display for Finesse

Question asked by novaks001 on Jan 12, 2016
Latest reply on Jan 18, 2016 by ewindgat

Can anyone explain how to get the CAD Agent Call Log Display to display in Finesse 10.6(1) as a gadget?  We are using UCCX 10.6.1.11001-31.  I have tried copying the HTML and the XML link into finesse desktop layout but I get an error message "There were issues rendering this gadget".

 

Any help would be appreciated.

Thanks.

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