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Agent Monitoring using Finesse Notification server

Question asked by venkadesh54 on Dec 19, 2015
Latest reply on Jan 5, 2016 by daniel1435

Hi,

 

I want to create Agent state monitoring Dashboard, which shows all the agent current state on the floor in single Screen ( As FLOOR DASH BOARD), For this i want to be notified all the agent state change, using single user subscription to the Finesse notification server. Kindly suggest how i can achieve this server.

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