AnsweredAssumed Answered

Agent Monitoring using Finesse Notification server

Question asked by venkadesh54 on Dec 19, 2015
Latest reply on Jan 5, 2016 by daniel1435



I want to create Agent state monitoring Dashboard, which shows all the agent current state on the floor in single Screen ( As FLOOR DASH BOARD), For this i want to be notified all the agent state change, using single user subscription to the Finesse notification server. Kindly suggest how i can achieve this server.