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REM - Capturing Customer side Characteristics & Reporting

Question asked by hlaxmina on Dec 3, 2015
Latest reply on Dec 8, 2015 by ewindgat

In a Remote Expert Mobile scenario, is there a ready java script that is available to capture the end customer [client side] browser characterisitcs, camera characteristics and available bandwidth when the REMobile call is initiated?

 

Further, I am thinking of passing this information via UUI or some form for reporting purposes. Has any one explored this and share some ideas?

 

thanks,

Harish

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