AnsweredAssumed Answered

OpenGL crash at REM iOS client SDK official demo

Question asked by Carson Yu on Nov 30, 2015
Latest reply on Jan 29, 2016 by Carson Yu

Crash if the REM client receive incoming call in background


  • Init and start the ACBUC session in multithreading mode.
  • Log in REM client -> put in background
  • Waiting for the incoming call, and do not do anything on callee side.
  • End the call from caller side.


App crash



App should not crash



Re-launch REM client app



REM server version: REM-

REM client SDK version:

Finesse version: 10.5.1

REM client iOS: 9.1


User impact:

After app crash, the session is disconnect and can not receive call.

Attach the crash log.