Customer has CCX System version: 10.6.1.10000-39
Configured Agent predictive campaign and created a gadget for Agent finesse desktop
There seems to be an issue when trying to load our new gadget in IE. We are getting the below access denied error when trying to load the page in IE, Firefox works fine but we need this working on IE:
After doing a lot of research on this it turns out IE requires the Iframe hosting the gadget to have the same domain name as the parent window otherwise you will get the above message.
According to the Cisco Finesse support page this is not possible, please see blow as this is what we are trying to do