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Agent specific report from CUIC (UCCE 10.x))

Question asked by ThomasGunnar on Oct 27, 2015
Latest reply on Oct 27, 2015 by ewindgat

Hey all.

 

Have can I make an report to my finesse agent that shows the agents own stats.

Calls handled, talk time etc.

 

I'm using UCCE 10.5 and Finesse 10.5.1

 

I have tried with permalinks, but can't see have i can send filters with the link.

 

Regards

Thomas

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