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CTI OS Supervisor Broadcast Chat Messaging

Question asked by sheriffahmy on Sep 20, 2015
Latest reply on Oct 19, 2015 by hemajosh

Dear all,

 

        I need to alter the CTI OS Supervisor Desktop chat tool to send a chat message to all agents not just one agent. What code should I add to the supervisor desktop toolkit to enable this feature.

 

Thanks in advance for your kind help.

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