AnsweredAssumed Answered

Getting skill group name

Question asked by Anton Voylenko on Sep 3, 2015
Latest reply on Oct 10, 2016 by dekwan

Hello,

 

I was wondering if it possible to get the skill group name for which the call arrieved to the Finesse desktop.

I am using Cisco Finesse v10.6(1).

 

BR,

Anton

Outcomes