AnsweredAssumed Answered

Play announcement to calling party then block the call

Question asked by sharpgate on Sep 2, 2015
Latest reply on Sep 6, 2015 by sharpgate



I am looking for implementing the following scenario:


Caller A calls PSTN number, the Caller A number will be compared to the business rule on the application in CASE A and will be permitted to proceed with his call. In CASE B, the caller will hear an announcement and his call will be blocked before handing it over to the gateway.


My question is what will be the response format in each case? Do I even have to have a pre-configured response for the allowed calls?


For the blocked calls and provided I added the custom announcement to the UCM, how will the response be formatted in terms of Decision, Obligation, and AttributeAssignment to play the announcement then block the call.